Job Postings

POSITION: Application - General

JOB DESCRIPTION:

CR Laine is searching for creative, hardworking individuals to join our team. Please list any furniture experience you have.

Hours:  Monday - Thursday 6:30am-4:00pm,  Friday 6:30am-10:30am

POSITION: Customer Service Representative

JOB DESCRIPTION:

Job Summary:  The customer service representative is responsible for providing quality and efficient customer service to the customers in his/her assigned territory

 Essential Job Duties and Responsibilities:

 ·       Communicate with customers by telephone or email of order information, such as unit pricing, shipping dates, and any anticipated delays

·         Verify customer order information for accuracy

·         Receive and respond to customer issues promptly

·         Work closely with manufacturing on customer orders

·         Keep record of customer interactions, recording details of inquiries, comments and issues, as well as actions taken.

·         Issue return authorizations to customers and coordinate with freight when necessary

·         Serve as backup order entry as needed

·         Perform first edit of orders taken

Additional Job Duties and Responsibilities:

 Perform other duties and responsibilities as required to fulfill job function or as assigned.

 Knowledge, Skills, and Abilities:

 Communication proficiency, customer focus, organizational skills, problem solving, strong attention to detail

Education and Experience:

Must have customer service experience in FURNITURE.

POSITION: Inspector - Final Department

JOB DESCRIPTION:

Inspects completed upholstered furniture before packing by approving products for quality, appearance, and finish; ensures that product meets customer specifications and satisfies company quality standards.

Essential Functions:

• Read Ticket For Instructions
• Visually Inspects Furniture
• Clip Excess Strings
• Steam Fabric As Needed
• Touch Up Paint On Finish
• Level Furniture
• Performs Other Duties As Assigned By Supervisor Or Plant Manager

POSITION: Inspector - Upholstery Dept

JOB DESCRIPTION:

Inspects upholstered furniture to meet company quality standards.

POSITION: Supervisor

JOB DESCRIPTION:

Responsibilities included but not limited to:

·         Manages and coordinates activities in the assigned department

·         Communicates job expectations

·         Plans and conducts performance reviews

·         Ensures quality and production goals are achieved.

·         Maintains work flow by monitoring steps of process and makes suggestions for improvements

·         Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems

·         Maintains a safe and clean work environment

·         Resolves personnel issues by investigating, identifying solutions, and recommending action

Skills/Qualifications:  Coaching, Managing Processes, Process Improvement, Production Planning, Dealing with Complexity 

The ideal candidate will possess the ability to work in a fast-paced environment, multi-task, be driven to meet weekly goals by motivating your people to work efficiently. 

POSITION: Trimmer - Outside

JOB DESCRIPTION:

Trimmer

Essential Functions:

• Fit, install, and secure material on frames using hand tools, power tools, glue, cement, and/or staples
• Build furniture up with loose fiber stuffing, cotton, felt, and/or foam padding to form smooth rounded surfaces

At least 3 years experience required in a high-end furniture environment.

POSITION: Upholstery - Beds

JOB DESCRIPTION:

Fully upholsters Bed - complete bed consists of headboard, footboard and side rails. 

POSITION: Upholstery - Chair Line

JOB DESCRIPTION:

Builds full inside on upholstered frame of chair.

Essential Functions:

• Read and interpret production ticket
• Knowledge of furniture terms and how they apply: flow match spots, center lines, carry throughs, 4 way line ups; adheres to lineup and flow match guidelines
• Seats: sew seat to frame, making cuts, applying cotton, applying border
• Arms: apply foam and cotton to areas on frames arms, make proper cuts and apply fabric to arms, apply borders as needed, band different kinds of arms (sock, track, panel border arm)
• Backs: apply fabric to back aligning stripes, keeping grain of fabric straight

POSITION: Upholstery - Recliners

JOB DESCRIPTION:

Upholstery recliners to company specifications.

Essential Functions:

• Apply fabric to all parts of recliner frame
• Upholster chair and/or sofas when needed

POSITION: Upholstery - Sofa Line

JOB DESCRIPTION:

Builds full inside on upholstered frame of sofa.

Essential Functions:

• Read and interpret production ticket
• Knowledge of furniture terms and how they apply:  flow match spots, center lines, carry throughs, 4 way line ups; adheres to lineup and flow match guidelines
• Seats: sew seat to frame, making cuts, applying cotton, applying border
• Arms: apply foam and cotton to areas on frames arms, make proper cuts and apply fabric to arms, apply borders as needed, band different kinds of arms (sock, track, panel border arm)
• Backs: apply fabric to back aligning stripes, keeping grain of fabric straight

This is a production position - beginning pay depends on experience.

POSITION: Webbing

JOB DESCRIPTION:

Stretches and staples webbing to underside of furniture frames to provide foundation for springs.

POSITION: Wrapping

JOB DESCRIPTION:

Wraps furniture in preparation for shipment.

Essential Functions:

• Uses staple gun and heat gun to box and shrink wrap furniture